Get advice

Get advice

How to get free, impartial and confidential advice

Struggling with the cost of living crisis? Check Money map | Citizens Advice Scotland

Visit the Citizens Advice website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.

Contact a local adviser

Contact us for advice by phone or webchat between 10am and 3pm Monday to Thursday, or send us an email at any time. When completing our contact form, please write a summary of the issue as this allows the core issue to be identified quickly. An advisor will then contact you to go through your case in more detail.

As well as generalist advice, we also offer a range of specialist services. Click here for more information.

Temporary suspension of face-to-face advice:

Please note that our office is currently closed for face-to-face drop-ins. You can either use the contact us feature, or call 01786 470239 to be triaged. 

Outreach locations

Our outreach time/dates are updated weekly on our Facebook page, please keep an eye out for any changes:  

 

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you within 5 working days.

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.