Bridge or Barrier
Vulnerable claimants’ experiences of full-Service Universal Credit in Stirling District
Universal Credit is without doubt the most significant change to the social security system, which has come about on part of the ongoing process of Welfare Reform. Universal Credit (UC) merges Income Support, Income Related Employment and Support Allowance (IRESA), Income Related Jobseekers Allowance (IRJSA), Housing Benefit (HB), Child Tax Credit (CTC) and Working Tax Credit (WTC) into one means tested benefit, that is claimed by citizens on a low income including those in and out of employment.
Report by Andrew Scobie Social Policy Researcher
Stirling District Citizens Advice Bureau
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