Volunteer Adviser

Closing date:

20th November 2024

Location:

Stirling

More about the job:

Summary of role

To help provide effective and efficient advice to members of the public by telephone, email or face to face. This will require care and compassion for others and an interest and desire to help everyone who needs our advice and support. You will require good listening and research skills. 

 

Examples of what might you be doing?

• Finding, interpreting and communicating information so clients can make an informed decision
• Act on behalf of clients
• Negotiating, referring and drafting letters for clients 
• Completing clear case records
• Recognising the root cause of problems and participating in taking action
• Interviewing clients
• Recognising the root cause of problems and participating in taking action

How to apply:

For further details and information on how to apply, please contact Janet.Taylor@StirlingCAB.casonline.org.uk